Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
I have 2 Sony xperia XA2 and the one running stock android 8.0,0 has the same android vvm problem described in the thread.
The other is running lineage android 8.1.0 and has no problems whatsoever.
I spent an hour on the phone with tmobile and ended up with very poorly informed rep who told me that the "frequencies" of my XA2 were too old to work with vvm.
Interesting that it works fine with 8.1 but not 8.0.
