Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
I chatted with someone from support the other day and they said they no longer support the native/stock Android visual voicemail. Can that be right? I specifically chose my phone because it's running Android One so I wouldn't have to use a bunch of crappy software from other vendors. I've had nothing but problems with T-Mobile's vvm on all three phones I've had it on. I've missed important messages including some when my mom was in hospice. I've only ever had T-Mobile as a provider but if I'm forced into using their vvm I'll be shopping around to see if their competition supports Android's vvm.
