Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
Its sad that these asshats don't know their own network.
here is the fix
Download the T Mobile visual voicemail app
let it install and authenticate your phone, ( log in and listen to a voicemail with it)
uninstall it the TMO VV app
then go into the native android phone app and go into settings, and turn on visual voicemail.
(on one of my phones this last step was necessary, and on the other as soon as i uninstalled TMO VV app it just worked on my phone)
TMO apparently fails in the phone authentication without using their own app, I have had to do the after every major OS jump (Android 8-9-10) but not during incremental updates
