Forum Discussion
Android Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
UPDATED 7/13/2021:
For folks wondering if their Native VVM app will work on T-Mobile's network, here's some helpful info. The native VVM app on Non-T-Mobile devices isn't something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I've linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues.
We have a couple articles that can help with this. Check out the two links below in relationship to the issue.
App de Correo de voz visual de T-Mobile
Solución de problemas del correo de voz
bobnotblob wrote:
Late to the party, but glad I could make it...
Have a factory unlocked Moto G5. Android VM used to work great, now nothing. Not sure what changed, but I've done factory resets, reset carrier settings, deleted and manually set APN info, deleted that that and let the phone retrieve it's own settings. Cleared phone cache, cleared dialer app cache, etc.
I was also getting DNS errors for wifi calling, and guess what? No more DNS error, so that is cool, but still no native VMs.
"Welcome to the party pal." A very disappointing party though. The lack of any information from anybody at T-Mobile is a telling sign of just how much of a non-issue this is to them. It's been a sticking point with me about the Un-carrier's attitude towards this issue. This thread is a perfect example of just how much T-Mobile seems to care. Nov. 19th 2018 was the last correspondence from T-Mobile.
