Forum Discussion

melisite's avatar
melisite
Newbie Caller
Hace 7 años

IMS service has stopped on Galaxy J7

My Galaxy J7 is giving me this message every couple of minutes, lagging, failing to send messages, etc. I wiped the cache partition, deleted most of my text messages, rebooted in safe mode (didn'...
galaxy j7
ims service has stopped
  • melisite's avatar
    melisite
    Hace 7 años

    I tried another fix and it worked!

    Google / Google settings / Instant apps / Turn off Instant apps

    No more "IMS Services has stopped" messages, no more lags, no more failing to send messages!!!

    Instant apps are apps that you can open before requiring installation. I wasn't aware that I had any instant apps on my phone.

    My experience at the T-Mobile store reminded me to never visit the T-Mobile store for help with a phone problem. Inevitably I am advised to buy a new phone.

IMS-TM-LG's avatar
IMS-TM-LG
Transmission Trainee
Hace 3 años

.....

From your home screen, please go into Settings.

Under the Networks tab, and select Mobile Networks.

In this menu go to Access Point Names. Hit 3 dots. Hit Restore Default Settings.

You may see the option for Disable 2G and 3g.

This setting will disable 2G and 3g service on the device.

LTE enables and IMS may correct. 💯 

 

Leave feedback if I helped you. :)

Happy to help. 😊

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