Forum Discussion

Jayachandra's avatar
Jayachandra
Network Novice
Hace 3 meses

Issue with Porting to T-Mobile from AT&T

Recently, on last Wednesday, I ported my number from AT&T to T-Mobile, but I am now unable to receive calls or send text messages. I contacted T-Mobile's service center, and they informed me that my ...
  • syaoran's avatar
    Hace 3 meses

    Visit your local AT&T store and have them remove it from your account there.  T-Mobile can't request that AT&T remove the port protection.  The request has to be made to AT&T by the customer porting out.