Forum Discussion
LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent "IMS stopped" pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. IMS de LG se detuvo | Asistencia de T-Mobile
In a few short clicks, those pesky popups will be a thing of the past.
cadillacmike wrote:We have LG Style 4s on android v8.1 The following worked on both:
SHUT OFF WiFi. This is one of the triggers for the issue. Just use the cellular data capability of the phone, people. Just shut it OFF, T-mobile is counting any WiFi data towards your limit (if you have one) anyways!!! It's also MORE SECURE than the the coffee shop WiFi people...
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
CLEAR DATA then FORCE STOP and try NOT to turn off the phone. If you do repeat the above.
These LGs are at andriod v 8.1 when everyone else seems to be at v 10 ??? Is that an LG or T-mobile lack or progress???
I may be new here, but I’m definitely not new to IT.
And DON’T reset your phones, It WILL NOT correct the Issue!!!
Tried all of that and it did not work
