Forum Discussion
"LG IMS keeps stopping"
This started on one family member's V30 yesterday and another today. This affects more than one LG model. Obviously T-mobile has changed something in the network. See this thread here: https://co...
ok, just used the following suggestion:
SocialCatastrophe wrote:
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother's v20. At least for now…
At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,
AyoPo wrote:ToniJean wrote:I woke up to this message on my LG 6 phone: “Unfortunately, LG IMS has stopped.”
I have tried everything, shy of a Factory Reset. So frustrating! Not sure what to do, if there's anything I can do.
Has anyone taken their phone with this issue to a T-Mobile Store to have it checked? If so, what did they say about it?
T-mobile customer service said to wait for a system update. T-mobile store's only solution is to sell you a new phone. All t-mobile stores know how to do are swap sim cards and sell phones. No other knowledge what so ever.
I just figured out a solution. My wife and I have identical LG Thinq phones and hers was not affected. So I checked every setting to make sure all were matching and found a mismatch. The access point network was missing from mine with the lg ims keeps stopping issue. Go to network & internet> Mobile networks> Access point names> click three dots> Restore default settings. After clicking restore default settings, T-Mobile LTE fast.t-mobile.com appeared in Access point names along with the 4G LTE symbol in the top right corner. Internet, phone, text, and all apps are back to normal. Have a great day everyone!
