Forum Discussion
Pixel Visual Voicemail Not Activating
I have the Pixel 1. Soon after the new update texts for t-mobile visual voicemail my google native voicemail & athe t-mobile visual voicemail do not work. On the google visual voicemail it is...
I suggest not reinstalling the T-Mobile app. if you continue to have issues with the native dialer app voicemail tab or you just want to use the T-Mobile app and it still doesn't work you'll need to contact customer support to make sure there's not an issue with voicemail on your line.
Having used an unlocked Moto X4 as well as a global OnePlus 6t I have not had a problem using the native voice mail.
I had this problem for a few days. Eventually, today 6/30/19, my visual VM stopped working completely. The only way to retrieve my voicemails was to do it old school and call the number and listen to all voicemails one by one. I then read this post, deleted the T-mobile app, 5 min later chatted with a rep. and the issue fixed "by itself" (@8:45PM ET) I asked the rep if he did something, but he said he was just checking my account.
So the issue got resolved either b/c I uninstalled the app (for good) or b/c tmobile pushed the fixed coincidentally. Now, I am able to use the google native visual voicemail as I always was able to do it.
Hope this helps to anyone out there.
