Forum Discussion
S21 won’t charge
Since it is slow charging on the wireless pad, too, it could be more than a dirty port. Getting it cleaned out properly is still a good idea, but I would also look a little deeper into what the phone is doing.
- Did it start having charging issues after an app or software update that you know of? It could be that the update is not sitting right or that an update is needed and hasn't been done.
- Do you use any third-party battery saver or task manager apps? If so, uninstall those please.
- Go into settings and select Battery. This should show a list of apps and how much battery they are using. Pay attention to any that are using a lot and possibly update or uninstall.
- A good maintenance item is to Limpiar la partición de la caché.
- Also close out of all recent apps before plugging in to make sure nothing is trying to run in the background.
Over time, the things that we add to our phone can start to "stack" in an inefficient way. Think of the phone as a box and all your apps as nick-nacks. You get a new thing and put it in a free space in the box. For the most part, things go well, and everything fits. There are spots where there is extra free space and where things are stacked in an awkward way. Eventually, you need to empty the box and restack everything in a better way, so everything sits right. That would be a master reset. It seems like a drastic step, but it can help to make sure that the phone and all the cool stuff you do on it is working smoothly and not trying too hard to run or stay charged.
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