Forum Discussion
S23 Ultra Texts Not Receiving
- Hace 2 años
Did you use SmartSwitch to import your settings and apps from your old device? I have had an s23 Ultra since a week before launch. It has been nothing short of lightning fast. Are you using Samsung Messages or Google Messages? I have been using Google Messages and haven't had any issues with sending or receiving SMS and MMS messages. I do have chat disabled though. SmartSwitch copying over apps from older devices causes issues. Factory reset your device if you used SmartSwitch to import anything and set it up without copying any backups.
So this problem continues to happen for the past 9 months now? I just began to switch from ATT to Tmobile. I first moved my wife's phones over to Tmobile and she got the S23 upgrade. Since she switched, she has consistently dropped calls and less than 50% of text are actually getting through. We tried at different locations (different cell towers) and always for 4-5 bars. I can be sitting next to her and send a text and she will never get it. We've been on the line with Tmoibile support for over 12 hours total in the past 2 weeks. I also got the S23, but have not ported my line to Tmobile - I'm still using ATT and have had no issues at all with calls or texts. At this point we'll have to cut our losses and go back to ATT. My wife can't afford to continue with this problem - it has cost her business already.
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