Forum Discussion
S23 Ultra Texts Not Receiving
After a few hours receiving text messages on my S23 start to slow down and eventually completely stop . Restarting my phone only helps for a few hours until the problem reoccurs. I've tried reinstalling Google Messages, singing up for the Beta, resetting the network settings, disabling wifi, etc.
I have not tried a master reset yet.
I noticed a similar thread regarding an S23 Ultra on a competing carrier’s community site.
Has anyone seen similar issues with the S23? I hate to return it.
Did you use SmartSwitch to import your settings and apps from your old device? I have had an s23 Ultra since a week before launch. It has been nothing short of lightning fast. Are you using Samsung Messages or Google Messages? I have been using Google Messages and haven't had any issues with sending or receiving SMS and MMS messages. I do have chat disabled though. SmartSwitch copying over apps from older devices causes issues. Factory reset your device if you used SmartSwitch to import anything and set it up without copying any backups.
I just purchased the s23 ultra. I am unable to receive texts from Apple users and 2 step verification. I can receive them from android users however. I spent 3 hrs on the phone with the phone company to no avail. I did find that my use premium text messaging had no available apps in it and I'm unable to add or select anything there. If anyone has ideas.
I've also exchange the one I bought with a brand new one a with the same result. I've reset network settings and factory reset the phone.
Krimzonbladez wrote:
I just purchased the s23 ultra. I am unable to receive texts from Apple users and 2 step verification. I can receive them from android users however. I spent 3 hrs on the phone with the phone company to no avail. I did find that my use premium text messaging had no available apps in it and I'm unable to add or select anything there. If anyone has ideas.
I've also exchange the one I bought with a brand new one a with the same result. I've reset network settings and factory reset the phone.
What texting app are you using? I have no issues using Google Messages with chat disabled. I got replies from 2 different people, one of which is on Verizon using an iPhone before replying.
There might be an update available for your device. If it isn't, it should be so.e time over the next week or two. Also check for updates for Samsung Messages in the Galaxy Store as well.
Mine just stopped working with RCS , status connecting with google messages. I want to clarify with a T-Mobile branded s23 I don't believe RCS is passing through Google Jibe servers but T-Mobile's. I'm really not happy with the basics on this device including voicemail and unreliable messaging compared to my pixel 7 pro.
Jnyer27 wrote:
Mine just stopped working with RCS , status connecting with google messages. I want to clarify with a T-Mobile branded s23 I don't believe RCS is passing through Google Jibe servers but T-Mobile's. I'm really not happy with the basics on this device including voicemail and unreliable messaging compared to my pixel 7 pro.
I have the exact same issue. moved over from OnePlus 9 to S23+. I had to turn off chat features otherwise other folks with Android are complaining i show as offline. I just switched over the weekend and it didn't work from the getgo. I didn't notice till people told me i'm showing as offline.
I think it might be the phone switch app that may have caused issues.Never use Smartswitch when changing devices! It will always cause you unexpected issues.
syaoran wrote:
Never use Smartswitch when changing devices! It will always cause you unexpected issues.
This is not the resolution. I tried by using a complete wipe and installing fresh. There is definitely an issue with Samsung S23 variants connecting on RCS.
Update is that 2 Samsung S23+ devices can talk to each other on RCS - but not to any other android user. shows them as offline
Harihoudini wrote:
syaoran wrote:
Never use Smartswitch when changing devices! It will always cause you unexpected issues.
This is not the resolution. I tried by using a complete wipe and installing fresh. There is definitely an issue with Samsung S23 variants connecting on RCS.
Update is that 2 Samsung S23+ devices can talk to each other on RCS - but not to any other android user. shows them as offline
If what you say was accurate. Reddit and XDA would be full of people.reporting the same issue. There are no reports of RCS issues in the S23 Ultra forums on XDA and I can't be bothered to check Reddit because most of them use XDA as well.
syaoran wrote:
Harihoudini wrote:
syaoran wrote:
Never use Smartswitch when changing devices! It will always cause you unexpected issues.
This is not the resolution. I tried by using a complete wipe and installing fresh. There is definitely an issue with Samsung S23 variants connecting on RCS.
Update is that 2 Samsung S23+ devices can talk to each other on RCS - but not to any other android user. shows them as offline
If what you say was accurate. Reddit and XDA would be full of people.reporting the same issue. There are no reports of RCS issues in the S23 Ultra forums on XDA and I can't be bothered to check Reddit because most of them use XDA as well.
there are other threads on this. It has to do with s23 shipping with carrier RCS vs Google (Jibe). definitely an issue with the carrier RCS service and S23 client compatibility.
Harihoudini wrote:
syaoran wrote:
Harihoudini wrote:
syaoran wrote:
Never use Smartswitch when changing devices! It will always cause you unexpected issues.
This is not the resolution. I tried by using a complete wipe and installing fresh. There is definitely an issue with Samsung S23 variants connecting on RCS.
Update is that 2 Samsung S23+ devices can talk to each other on RCS - but not to any other android user. shows them as offline
If what you say was accurate. Reddit and XDA would be full of people.reporting the same issue. There are no reports of RCS issues in the S23 Ultra forums on XDA and I can't be bothered to check Reddit because most of them use XDA as well.
there are other threads on this. It has to do with s23 shipping with carrier RCS vs Google (Jibe). definitely an issue with the carrier RCS service and S23 client compatibility.
I have had my s23 Ultra since February 10th and the girlfriend got hers on launch day. I don't have any issue and if she did, I wouldn't have heard the end of it until it was fixed.
