Forum Discussion

radarweaver's avatar
radarweaver
Network Novice
Hace 8 años

Text messages stuck "sending"

Was wondering if anyone else is having this issue.  When sending text messages they sometimes get stuck "sending" and never go through.  This happens both on / off WiFi and I have tried both with and without wifi calling.  I've also changed the network settings off LTE to 4g/3g/2g and even just to 2g to try and resolve this.

 

This is happening on my S8, wifes S8, and our sons S8+.  Started within the last two weeks and according to TMO store rep it's a firmware issue that Samsung is aware of but I'm not seeing others with this issue complaining so it makes me wonder.

 

Any feedback would be helpful thanks!

  • ¡Hola, @radarweaver!

    Thanks for joining our Support Community! Seeing how texting is a primary form of communication these days, I'm sure this is pretty frustrating for you and your family. I'm sorry this isn't working as it should. I'm actually working with another user that is having the same issue as you on their Samsung Galaxy S7. I appreciate you letting us know what steps you've already taken to attempt to get this fixed. It's a bummer none of them worked but what I'd like to do is forward this over to our Samsung guru to see if they have any additional insight because you've done about all the troubleshooting we would have had you do. I'll likely hear back from them on Monday or Tuesday and will follow-up with you on this thread then.

    Edit: I'm sending you a private message to gather a few specific details about each of the devices. You can check your inbox aquí.

  • MB2022's avatar
    MB2022
    Network Novice

    I still have the same issue. It is very hard to pinpoint since it not happening all the time. Maybe T-Mobile should send this issue to their "to do is forward this over to our Samsung guru", to solve this problem. I fixed it this time with airplane mode on/off. It would then ask if I want to send it with MMS and it finally went out. T-Mobile fix your problems, we are paying for it!!!

  • My wife and I have been having this problem since the last update on October 5, 2022 on our Samsung Galaxy S10 Plus phones. I usually reboot to fix the problem. However, the problem returns after a few minutes. This problem happens on my T-Mobile Wi-Fi and on the 4G LTE.

    I hope you can fix this problem with the next update. 

  • pb23's avatar
    pb23
    Network Novice

    18 years with tmobile never had problem with text messaging. Until one day all the sudden my text messages says delivered, but was never receive by my recepient. this happened to the messages I sent to all my clients. I did all google search, reset, even replaced with new sim card, but it still does the same.tmobile store sale person tried my new sim card with newer phone but still recepient are not able to see my message. 

    icalled 611 and passed on to the tech support,  I was told that the engineering department has shut down my texting ability for the reason of that there some supicious activities on my text and im under investagation. its annoying because i didnt know the whole time that even my messages says delivered, they werent receiving because tmobile was holding it and didnt even notify me. this causes my business losses and people thinks i was rude for not replying to them although i did. What even worst is I HAVE TO CALL THEM TO FIND OUT. 

    my conclusion, its not necesary your phone or network. they are watching us too. just curios if they actually have a transcript of our messages.. 🤔🤔🤔 till now still cant send text messages even when it says delivered... 

  • Mike_Xy's avatar
    Mike_Xy
    Network Novice

    Have had this same "stuck sending" a text issue on my S20+.  Usually happens late at night with longer text messages (+/-emojis) .   The only bypass I have found is to parse the text into two separate texts that sum to the same content.  Each smaller packet goes through immediately.   Not a fix but a work around. 

    It seems that "SweetPeach" (see her above post) has the correct assessment of the actual issue.  It is on The provider adjust the Text App such that it doesn't fall prey to power saving mode (or at least make it an option).