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msantangelo320's avatar
msantangelo320
Newbie Caller
Hace 6 meses

Texts Not Being Received By Others But Pictures Are?

Hello all,

I have a Google Pixel 7 Pro.  I have been having a problem since yesterday morning, where text messages are seemingly being sent, but never received by the other person.  However, if I send them a picture (gif, screenshot, etc), they DO receive that. I have no problem receiving texts or pictures from anyone it seems. 

I have gone as far as to perform a factory reset on my phone (ugh) and today it is still happening.

I do not know what else I can check.  I have verified that I have not blocked the person, nor does the person have me blocked on their end.

I am very confused.  At first I thought it was only to Apple device users, but then other people seemed to not be receiving messages either.

  •  

    Akoval wrote:

    I am having the same issue, pixel 6 pro though. However pictures ect are also not sending.

    I can text my wife though, so it seems potentially only leaving the T-Mobile network.

    I called TMo today and they sent a network reset to my phone where my phone disconnected completely from all networks, then reconnected.  After that and a reboot I was able to text normally.  Might be worth trying.

  • I am having the same issue with my Samsung s22.  Other android users are getting my texts but iPhone users only get pictures or GIFS from me.

  • Imaxnic's avatar
    Imaxnic
    Network Novice

    Having the same issues. I'm an android user and 4 different people haven't received my messages. I've currently been on hold with customer service for 41 minutes. 

  •  

    Akoval wrote:

    I am having the same issue, pixel 6 pro though. However pictures ect are also not sending.

    I can text my wife though, so it seems potentially only leaving the T-Mobile network.

    I called TMo today and they sent a network reset to my phone where my phone disconnected completely from all networks, then reconnected.  After that and a reboot I was able to text normally.  Might be worth trying.

  • Akoval's avatar
    Akoval
    Network Novice

    I am having the same issue, pixel 6 pro though. However pictures ect are also not sending.

    I can text my wife though, so it seems potentially only leaving the T-Mobile network.