Forum Discussion
totaly wrong phone listed on my account
i brought my own device to t mobile my girl and i both did, she switched her device from an S23 ultra to a S 22, they have her line and phone correct , but mine isnt even close. i have the S23 ultra ...
BYOD devices are listed differently but the imei# on the account is all that matters. I had a Pixel 6 purchased though Tmobile that was listed correctly. I bought a Pixel 7 and it was listed as an iPhone 8. I traded my Pixel 6 for a Pixel 8 from Google and that was listed as a BYOD in my MyTmobile account. At least that one made more sense.
