Forum Discussion
unfair practice
Having been a customer for several years now I find this change of payment to be a form of discrimination. We do not wish to alter our plan of payment either to debt or bank account. I'm mystified a...
Apparently, it makes it easier on there end by doing it that way which is certainly not keeping the customers preference in mind.
The credit card method has worked well in the past at T-Mobile and it works well for many other business.
I feel those of us that were offered this discount at the beginning of our contracts was probably a come on that once we were established as a loyal customer that they would then drop the hammer in hopes we would just succumb to the change. This method surprises me from a Company that at the time I thought was one that was customer oriented...
