Forum Discussion
unfair practice
Having been a customer for several years now I find this change of payment to be a form of discrimination. We do not wish to alter our plan of payment either to debt or bank account.
I’m mystified as to why our credit card payment isn’t good enough for you.
Losing the discount when you are guaranteed our monthly payment without hesitation in my opinion is not good business and certainly not good customer relations.
The mistake I made is when I bought my Samsung S22 at Costco and the T Mobile people that have there store there was they never told me that the phone was locked by T Mobile and when I decided to go with Consumer Cellular It has been a nightmare. Even though we finally put in a new Sime card T Mobile was still lurking inside the phone.
So to end my frustrations I bought a new phone and made sure it was an unlocked one and opted to go with AT&T.
Costco should be aware, if there not already, that this in my opinion is not good business.
I haven’t received the new phone yet as they send it to you and you then take it to the techs at the Target store and they set it all up for you.
So far this has been a pleasant outing with Target and hopefully all will workout.
If not I will let you all know.
I can’t’ believe that just buying a phone and getting service has become such an ordeal and expensive.
Bottom line is when you buy a new phone make sure its not locked and you can transfer to a different carrier when you want to.
I learned the hard way.
I bought a new Google Pixel.
Wish me Luck.
magenta9787957 wrote:
The mistake I made is when I bought my Samsung S22 at Costco and the T Mobile people that have there store there was they never told me that the phone was locked by T Mobile and when I decided to go with Consumer Cellular It has been a nightmare. Even though we finally put in a new Sime card T Mobile was still lurking inside the phone.
So to end my frustrations I bought a new phone and made sure it was an unlocked one and opted to go with AT&T.
Costco should be aware, if there not already, that this in my opinion is not good business.
I haven’t received the new phone yet as they send it to you and you then take it to the techs at the Target store and they set it all up for you.
So far this has been a pleasant outing with Target and hopefully all will workout.
If not I will let you all know.
I can’t’ believe that just buying a phone and getting service has become such an ordeal and expensive.
Bottom line is when you buy a new phone make sure its not locked and you can transfer to a different carrier when you want to.
I learned the hard way.
I bought a new Google Pixel.
Wish me Luck.
For future reference all carrier phones are sold as locked.
They treat u horrible if u used to be sprint. My neighbor who is original t mobil customer is not getting this charge. When internet deal first came out for $25 a month, i told her and she got deal but i was denied cause I had been sprint
you mean because you still had a Sprint account and hadnt fully switched over to a TMO account yet?
