Forum Discussion
Upgrade from a S23 Ultra to S24 Ultra help
Ok so I have a S23 Ultra and I owe $615.61. If I pay the $615.61, I should get a monthly credit on my bill of $34.38. If I trade in my S23 Ultra for the S24 Ultra I should get the $34.38 credit for t...
You will keep the credits for the next 12 months if you pay off the balance. It complicated if you remove your account to another Carrier which is where the confusion comes from
Blueyzfr1 wrote:mgolsen3 wrote:Were you able to get resolution on the samsung.com error? I am getting the same thing.
Nope not yet. I tried buying the S24 without the trade and the same error
I just got an answer. I used to get an employer discount that was removed 6 years ago but my account was still labeled as a business account. I contacted Tmobile through facebook and it took her 5 minutes to figure out the problem and route a request for the fix. should be done in a few days.
