Forum Discussion

mtn456's avatar
mtn456
Network Novice
Hace 7 meses

correo de voz

My spouse recently passed and I am trying to retrieve voice mails.  The messages were not saved and I did not listen to them because I wasn't ready.  I contacted T-Mobile and I was shown how to listen to messages on computer but the messages were not there.  Does anyone know how to retrieve messages that were not listened to and not saved.  T-Mobile deleted them.  They are from February and earlier . Gracias

  • Voicemail is 30 days. Text will stay on the phone till deleted.

  • gramps28's avatar
    gramps28
    Router Royalty

    Sorry for your loss but unfortunately voicemails are only kept 30 days unless they were saved.

  • mtn456's avatar
    mtn456
    Network Novice

    Thank you,  I wish I had known that…  How long are text messages kept?   Do you know how I can save them.?  Thanks

  • gramps28's avatar
    gramps28
    Router Royalty

    30 days unless saved. Once saved they still can be deleted if they aren't listened to in a certain amount of times.

  • mtn456's avatar
    mtn456
    Network Novice

    Text messages are for only 30 days?  these messages I have are older than that..  Thank you for your responses.

  • gramps28's avatar
    gramps28
    Router Royalty

    Voicemail is 30 days. Text will stay on the phone till deleted.

  • mtn456's avatar
    mtn456
    Network Novice

    Thank you so much...at least I will have those...