Forum Discussion

helbik's avatar
helbik
Network Novice
Hace 6 meses

Voicemail wants me to set up, but it was already set up.

First of all, I'm frantic. My daughter was murdered a year ago, and I've kept her phone number active so I can hear her voice on her voicemail. I just called to listen to her voicemail, and it is telling me to set it up. Her voice is gone. Why on earth did this happen?! Is there a way to get it back? Please tell me it was some random glitch today and will back working as usual tomorrow!

  • Jodzeee's avatar
    Jodzeee
    Network Novice

    Did you resolve this? I just realized today my voicemail is "not set up". I have no idea how long it's been this way or how many voicemails I've missed. 
     

    I had messages from my deceased parents saved that I was keeping. 

    • helbik's avatar
      helbik
      Network Novice

      I didn't get resolved. I can still hear her say her name as the message when I call, but calling the voicemail number from her phone doesn't play it. It is letting me hear the voicemails again, but the ones that were saved are gone. I hope by some miracle you got yours back. If you did, make sure to play the messages into a device that can record them. I played the voicemail I had saved to my phone from my daughter into my computer microphone so I could save it there. I'm so sorry for your losses.