Forum Discussion
aradmirza
Hace 2 añosNetwork Novice
Why is my phone not getting updates?
My Phone is One Plus 9 5G Single Sim.. It's Run Android 11. But why is the update not coming?
HeavenM
Hace 2 añosAdministrador de la comunidad
Software updates release in waves and can take weeks to get to everyone. Waiting can be stressful and not fun for anyone. The OnePlus 9 series should be on Android 13 already, so your phone is quite a bit behind.
Where did you purchase your phone? Different carriers have different requirements, so they tend to approve updates at different rates. Android 13 has been completed for OnePlus 9 series for quite a while. A couple things you can do on your phone to prep and install the update are:
- Make sure your phone has at least 15% available memory space and 75% charge.
- Uninstall any third-party battery saver or task manager apps.
- Manualmente buscar actualizaciones.
- If you are still not seeing an update available, you can master reset your device and check again in the setup wizard.
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