Forum Discussion

Kimberly989's avatar
Kimberly989
Newbie Caller
Hace 3 años

Why is Tmo the last major carrier to release Android 12 for the $1,800 z fold 3 and doesnt bother to resond to customers inquiring about it.

I need the Android 12 update for my $1,800 galaxy z fold 3 phone that Verizon and at&t have already given to their customers, but what is even more unbelievable is that T-Mobile does not even bother responding to their customers that bought the $1,800 phone. WOW!!!  Looks like we were loyal to the wrong carrier guys. Lesson learned.

  • Seems like the days of Tmo being the beloved "uncarrier" are over

  • T-Mobile, please respond with an update on when Z flip/fold 3 customers should expect to see the Android 12 update.  In this case "silence is NOT golden".

    Frustrated T-Mobile Z fold 3 customer.

  • They responded to me a day ago I'm passed off too I have the zflip 3 , the corporate manager told me Samsung hasn't released it to them to call Samsung,  I informed her I already did and they said it's Tmobile I need to call , then since she told me that bull crap I told her if Tmobile didn't have the update from Samsung why for the site says our models are in testing which was way back when the s21 series was being tested as well. She didn't have a answer told me she would check into and call me in some days. The freaking S20 are being updated to 12 on Verizon this is down right ridiculous us premium phone buyers are watching older phones get updates we should already have but because our carrier is careless to its customers we left out.