Forum Discussion

airstreamchick's avatar
airstreamchick
Network Novice
Hace 2 años

Charged for a Directory Assistance call I didn't make.

On September 2, I was charged $2.99 (plus taxes/fees) for a Directory Assistance call that I did not make. How can I get this charge removed?

  • syaoran's avatar
    syaoran
    Transmission Titan

    You will need to reach out to Customer Care by either calling 611 or by sending a DM to T-Mobile on Facebook or Twitter to dispute the charge.