Forum Discussion
i found my phone after claiming it lost
Hello, i lost my phone and I claim it as lost, i got a replacement and get the new phone running. Then I found the lost one. What should I do? Do I return it or I can get the old one unlocked and working?? Please advise
You need to return it since the insurance company owns it.
Maximiliano wrote:
gramps28 wrote:
If the phone was reported lost or stolen then the phone is blocked and basically a brick and unable to use on another carrier.
I don't want to use it with another carrier though. I want to keep using t-mobile, I just don't know how to get it unlocked. Only my new phone shows up on find my phone or else I would unlock it on there. Although, just to point out, like I said, I bought it factory unlocked so it's not tied to any carrier but since I want to continue with t-mobile how do I get it unlocked? The phone is still on and it rings and has service since it's been getting paid even though it was stolen.
you’ll need to contact TMO to let them know it was found/returned and when they take it off the lost/stolen list you’ll need to switch back to the now no longer stolen/lost phone and then request it be unlocked..then switch back to your new phone or however you plan on doing it.
