Forum Discussion
iPhone 14 Shipping Confirmation
Hola all,
I pre-ordered the iPhone 14 Pro Max 256gb in Space Black with an estimated shipping date between 9/30 and 10/6. I know that T-Mobile only charges when pre-orders are about to ship. This morning (9/15) I saw that my card was charged. Has anyone else been charged, got a shipping notification or tracking number? If so, when was your initial estimated shipping date?
- tim_ryersonNewbie Caller
I purchased an iPhone 14 Pro Max 128gb and I still haven't been charged or received any updates yet. I'm assuming it'll be a while before I get mine. Hopefully y'all get updates soon. I'm in New York so I don't know when I'll get mine. Hopefully soon
- tim_ryersonNewbie Caller
Shessy wrote:
Roymeetsworld wrote:
I ordered mine on 9/9 with delivery date of 9/16 and still haven't received mine, no updates, nada. Website still says delivery date 9/17 and it's 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
I ordered mine on the 09/12 &' my delivery was set for October07- November 1 but it's out for delivery today… so I should be getting it today. I'm surprised you haven't gotten yours if you ordered it before me.
I just got my tracking information, but ups still doesn't have in their possession so it means absolutely nothing if ups still doesn't have the phone. You can create a tracking number for anything
- baileymarie224Roaming Rookie
Roymeetsworld wrote:
I ordered mine on 9/9 with delivery date of 9/16 and still haven't received mine, no updates, nada. Website still says delivery date 9/17 and it's 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
same here… i ordered mine on 9/17 tho with an estimated ship date of 9/17-9/20. it changed to back a day (9/18-9/21) and this too is my first time i ordered a brand new phone just right after it came out. i have a feeling my phone will not ship within the time frame either :/
- baileymarie224Roaming Rookie
tim_ryerson wrote:
Roymeetsworld wrote:
I ordered mine on 9/9 with delivery date of 9/16 and still haven't received mine, no updates, nada. Website still says delivery date 9/17 and it's 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
I've been charged and gotten the confirmation that my payment was accepted. I've been told by customer service that my phone was "released" but there's still no indication of the phone shipping and I had a shipping date of 9/16 and haven't seen anything. My delivery date is estimated to be tomorrow but I highly doubt that will happen. My experience is ruined as well. Next year, I will wait until all this chaos is over and order it so there's no significant delays like this. I can wait a couple extra weeks to a month extra for a new phone. I really was excited to get this phone since I have the 11 Pro Max, but now it's completely ruined and will never preorder anything ever again
i was charged for phone the same day i ordered it (9/17) and at first the tmobile rep was saying “since your order is still being processed, i can assure you you are not charged on your card” and i told her that looking at my statement i have a pending charge (pending because banks usually take a while to officially take it out) for my phone on my bank statement and then she said “if you are deducted on your card, it will be to you very soon” and she kinda seemed weird.. like which one is it? you’re showing i was not charged i am showing i was?? i never got an order confirmation tho. i got 2 emails from t-mobile, one for EIP agreement saying my order was completed and another for where to find documents regarding me financing the new phone. idk what’s going on but i’m really annoyed and not hopeful
- javsanchez24Network Novice
I pre-ordered my Iphone 14 pro max 128GB Space Black on 09/12 and I still haven't been charged and the order screen still says "You have backordered items" I was strongly considering cancelling the pre-order and just going with the 14 Pro, since they have quite a few at the stores. Hopefully I get it before October.
- Hitanshushah007Network Novice
Hey guys i ordered my iphone 14 pro max 128gb Deep purple today and its showing that my order is under process and the estimated delivery is in mid october where as the store that we booked it from gave us an estimated shipping date of 26th September i am very confused right now. What do u guys think i should do?
- ShessyTransmission Trainee
Hitanshushah007 wrote:
Hey guys i ordered my iphone 14 pro max 128gb Deep purple today and its showing that my order is under process and the estimated delivery is in mid october where as the store that we booked it from gave us an estimated shipping date of 26th September i am very confused right now. What do u guys think i should do?
At this point it's better to call stores to see if they have it in stock. So you can go get it there. Most people have delayed orders from last week.
- baileymarie224Roaming Rookie
Shessy wrote:
Shessy wrote:
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven't received any tracking information either. Every time I've preordered from T-Mobile I've gotten a tracking email right away once the payment has been processed this time I haven't.
I just got a UPS email saying I'm getting it tomorrow. Thankfully I didn't have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
- ShessyTransmission Trainee
baileymarie224 wrote:
Shessy wrote:
Shessy wrote:
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven't received any tracking information either. Every time I've preordered from T-Mobile I've gotten a tracking email right away once the payment has been processed this time I haven't.
I just got a UPS email saying I'm getting it tomorrow. Thankfully I didn't have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that's how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won't receive it until later this week. Good luck! :)
- Spat4753Network Novice
Shessy wrote:
baileymarie224 wrote:
Shessy wrote:
Shessy wrote:
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven't received any tracking information either. Every time I've preordered from T-Mobile I've gotten a tracking email right away once the payment has been processed this time I haven't.
I just got a UPS email saying I'm getting it tomorrow. Thankfully I didn't have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that's how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won't receive it until later this week. Good luck! :)
I placed an order Iphone 14 pro 128GB Silver on 09/13. No status updates yet. Estimated shipping date shows 10/07 to 11/01 since beginning. Any idea it could ship early?
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