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magenta7658302's avatar
magenta7658302
Newbie Caller
Hace 6 años

iPhone 7 & 7 Plus not working

In my family plan, I have an iPhone 7 and iPhone 7 Plus, both stopped receiving voice calls and texts at the same time on the same day.  Any thoughts?  or is a factory reset the only option? Did ...
  • magenta7658302's avatar
    Hace 6 años

    Well, after performing factory resets on both devices and still not working , and a trip to the apple store......  The devices were replaced, they suspect a power surge damaged the phones.