Forum Discussion

alm49er's avatar
alm49er
Newbie Caller
Hace 4 años

Message Blocking activated but I can't undo it

When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active.  But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do no appear.  This only occurred after I purchased the new iPhone13.  Previous to that I have had no issue in sending texts to them.  I am able to send texts to my other contacts.  The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.

  • Toots28's avatar
    Toots28
    Newbie Caller

    Make sure that you're using the right phone number or email address. If necessary, delete the contact entirely from your phone, and re-add them as a new contact with the proper phone number (including the area code). Go to Settings > Messages > Blockedand make sure that they're not on your block list. Second thing k would try to to check message settings make sure imessage is active and under send and receive you have the correct number and email logged in to imessage. Third step is to reset network settings if this doesnt work make sure scamshield doesnt have them blocked if you have that app.