Calling Customer service issues long wait time exceeding 2 +

I am not the only T Mobile Family Member with this issue of long hold times exceeding 2 hours. 

If you cannot find it here go to other social medias platforms there you see for your self of unresolved items regarding T Mobile. 

At no time do I want you to just base anyone posting here as your final determination of staying or leaving an carrier or company. 

You have to do what's best for you. remember “Freedom of Choice”