Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
when you change the line in the dropdown on that page, do you see anything different?
I have 4 lines listed - the 2 numbers i ported over from AT&T and the 2 temporary lines i got when signing up with T-Mobile. The promotions only appear when i select the temporary lines.
