Forum Discussion

countrygirl617's avatar
countrygirl617
Network Novice
Hace 2 años

unable to receive verification codes

I've already called T-mobile, the person I spoke with was useless. I recently got a new phone and now I cannot receive verification code texts. This happened before with my previous phone and when I ...
  • syaoran's avatar
    Hace 2 años
    countrygirl617 wrote:

    Is it just the regular TMobile Facebook page?

    Yes.  Send a DM to T-Mobile on Facebook or Twitter to reach a tier 2 level of support from the start.

     

    If you switched from an iPhone to an Android device or vice versa.  Make sure you mention that when contacting T-Mobile.