Forum Discussion
Voicemails being "Deposited into text"
OMG me toooo!!!!! I found this page after I spent the morning on with 611 technical support from t-mobile because my calls were being dropped also. They resolved it but then had trouble figuring out why suddenly I was receiving texts from people as their voicemail before the voicemail even came in. Took a few trail and errors but they were able to disable the voicemail to text on their end (and only have normal voicemail transcribed like before in the voicemail section) and it worked (but took a lot of time).
But I read this after and this is obviously the quicker solution so I also changed the settings just in case also in the app.
Here is the post written that works from tech_support07Helper
“tech_support07Helper
For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.
In the T-Mobile app:
Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”
You're welcome”
Gracias tech_support07Helper
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