Forum Discussion
Unable to receive MMS messages from a short code
I have an iPhone12. I used to have Sprint as my carrier but now T-Mobile. The chat bot feature is not helpful either because it prompts me to sign in and then when I put in my username it kicks me ov...
Do you have data turned on? Have you reached out to Customer Care to make sure ShortCodes are enabled on your account? You can reach Customer Care at 611 or reach out to T-Mobile via DM on Facebook or Twitter to verify that shortcodes are enabled on your account.
