Forum Discussion
unable to receive verification codes
I've already called T-mobile, the person I spoke with was useless. I recently got a new phone and now I cannot receive verification code texts. This happened before with my previous phone and when I ...
countrygirl617 wrote:
Is it just the regular TMobile Facebook page?
Yes. Send a DM to T-Mobile on Facebook or Twitter to reach a tier 2 level of support from the start.
If you switched from an iPhone to an Android device or vice versa. Make sure you mention that when contacting T-Mobile.
usually they remove short code from your account then re add it back on.
you can also contact TMO through either Facebook or Twitter..this starts you with tier 2 support over the call in tier 1 agents.
