Forum Discussion
unable to receive verification codes
I've already called T-mobile, the person I spoke with was useless. I recently got a new phone and now I cannot receive verification code texts. This happened before with my previous phone and when I ...
countrygirl617 wrote:
Is it just the regular TMobile Facebook page?
Yes. Send a DM to T-Mobile on Facebook or Twitter to reach a tier 2 level of support from the start.
If you switched from an iPhone to an Android device or vice versa. Make sure you mention that when contacting T-Mobile.
Check that you didn’t accidentally block text messages from T-Mobile.
That happened to me. I found the T-Mobile texting number in Blocked Contacts. Easy to make this mistake if you are flooded with spam text messages.
