Forum Discussion
UPGRADE HELL
I recently upgraded one of my phones with the following result… I now have 2 phones on the same line I have to pay for! When I went into the T-Mobile store they said I still owed 14 months on the old...
try contacting TMO through one of their social media platforms like Facebook or Twitter. this starts you with tier 2 support over the call in tier 1 support.
also shouldnt need to be said but...do not post on their main page..send them a DM (Direct Message).
