Forum Discussion

fixvvm's avatar
fixvvm
Network Novice
Hace 7 años

Visual Voicemail not working properly IPhone

The visual voicemail feature on my iPhone is not working correctly. Is there a fix for this with T-Mobile? I just moved four lines over to T-Mobile and this is very disappointing to find out after-the-fact that I cannot use the visual voicemail feature.

  • Just wanted to check in here to see how things are going. Are you still having issues with this? If so, please contact us so we can take a closer look at your account to ensure your voicemail is provisioned correctly.

  • You can of course use the voicemail feature! I just ported over from Verizon myself and I had to go to my iphones phone app, click on voicemail, and set it up once again. After i set it up it works fine!

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    Just wanted to check in here to see how things are going. Are you still having issues with this? If so, please contact us so we can take a closer look at your account to ensure your voicemail is provisioned correctly.

  • iPhone 8 with ios 14 i have always used wifi calling at home (but also can get cell reception and keep cellular switched on). i always used to get visual voicemail but since ios 14 update i never got it.

    Another question is, if my phone is off should VVM come through when i turn phone back on?

    Any advice thanks.