Forum Discussion

Ebz's avatar
Ebz
Network Novice
Hace 2 años

voicemail message suddenly in spanish

All of our phones voicemail default message etc are suddenly in Spanish (iPhone and android ).  Google says to go to my account/ voicemail to change it, but the my account menu has nothing about voic...
buzón de voz
  • HeavenM's avatar
    HeavenM
    Hace 2 años

    I did see that there was some issues in the previous thread that you linked. I apologize for sharing the steps again before testing myself. I know that the option for changing the language is built into the automated system, so I walked through the voicemail this time to make sure I got the right steps. 

    When you call 123 it will immediately take you to your voicemail box.

    Prensa * to get to the main menu.

    Luego selecciona 4 to get to playback options.

    Finally, select option 7 to change to Español. 

     

Madfam's avatar
Madfam
Newbie Caller
Hace 2 años

This worked perfectly!!! Thank you @HeavenM!!! 🙏

Updated instructions:

Dial 123 from your phone to access voicemail

Press * for main menu

Then press 4 for playback options

Then press 7 to change back to English. 😊

You can then change your greeting back to how you had it.