Forum Discussion
Voicemails being "Deposited into text"
Our family recently transferred to T-mobile. We all have iPhone 12 Max.
Since transferring to T-Mobile all of our voicemails we receive are also being “deposited” into our texts.
I have searched the internet, T-mobile site, and this community trying my. best to find out how to stop this from happening.
Does anyone know how to stop this. It is filling up my phone storage!
- tech_support07Transmission Trainee
For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.
In the T-Mobile app:
Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”You're welcome.
- bill_mountNewbie Caller
Yes! Yes! This is annoying, not least because the transcriptions are almost always laughably wrong. Somebody tell us how to make this stop.
Gracias.
- bill_mountNewbie Caller
It seems Verizon offers this same feature and they’ve provided their customers with instructions for disabling it:
“You can add or remove Voicemail to Text for iPhone on the Add-ons and apps page in My Verizon or the Account tab of the My Verizon app. Just follow the prompts.”
I’ve looked in Account/Add-ons in the T-Mobile app, but can’t find any reference to Voicemail To Text.
Please, somebody make it stop!
- glappyNewbie Caller
tech_support07 wrote:
!For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.
In the T-Mobile app:
Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”You're welcome.
FYI. I called 611 and got the “expert” from out of town who had no idea about this feature and tried to get me to make changes to my iPhone’s visual voicemail app. Train your damned people!
- afortyNewbie Caller
The fact that this “feature” even exists and needs to be explicitly turned off is ridiculous.
- palanquinNewbie Caller
Hola,
The solution posted above is correct. I have one small clarification to the instructions, as of 8/24/2022 (it is in bold).
In the T-Mobile app:
Open “Account” tab
Click “Profile settings” link
Select “Block Scam Calls and chargeable content”Select (if necessary) the number you wish to update
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block” - LooseENewbie Caller
Unfortunately, it's still not working for me. I followed the instructions & tried everything including updating the app & also tried it in my online account on my desktop. I even re-booted my iPhone. I'm still getting the deposited a message texts. T-mobile, this is not a feature, it's a bug. An annoying, irritating bug that no one asked for. Please make it stop!😡
- krs601Newbie Caller
I did the above and will await the outcome. Thanks for making this information available. I looked at this online but I wasn't able to determine if this was the solution that I wanted or not. Tech speak doesn't always work for us civilians.
- SchnowzerzNetwork Novice
This worked for me! Not sure why it just started a few days ago I never opted for it but whatever this fixed thank you so much!
- OnjuNewbie Caller
I experienced this same random hijacking of voicemails which were being transcribed incomprehensible text messages. In addition, there is no actual voicemail to listen to anywhere that I can find. There is a "Click here" number in the text that is not working link. I don't understand what T-Mobile is intending with this ridiculous feature. It is either fatally non-functioning, or just useless.
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