Forum Discussion
Why is my cell phone keyboard not working when I'm on an international call?
It used to work but it doesn't any more on an international call. For example, when asked to press 1 for English, the keyboard does not function no matter how many times I press 1. I've been having...
Hey there @JYM Sounds like you have done a fair amount of troubleshooting and testing to find out the touch tones are not working on those international calls. I reviewed some information regarding the limitations of touch tones and I see that they don't really work on conference calls, but I don't see any limitation on international calls. Are all three phones calling the same international number when the touch tones are not working, or it is more than one number that you call that has the issue?
