Forum Discussion

DebMk's avatar
DebMk
Network Novice
Hace 6 meses

cost skyrockets in one month

I received a leter that is increasing my cost an additional $5 per line. A friend just signed up for tmobile because of my recommendation & their cost willbe half of my new cost. So am I paying for her promotion? I understand costs go up & tmobile has not increased costs for several years, but over a 20% increase in one month!!! Really???

  • gramps28's avatar
    gramps28
    Router Royalty
    DebMk wrote:

    I received a leter that is increasing my cost an additional $5 per line. A friend just signed up for tmobile because of my recommendation & their cost willbe half of my new cost. So am I paying for her promotion? I understand costs go up & tmobile has not increased costs for several years, but over a 20% increase in one month!!! Really???

    How many lines? I'm on a 2 line family plan and even a $5 a line increase it's still cheaper than any of the other big 2 plans that they can offer.

  • rickp's avatar
    rickp
    Transmission Trainee

    If you get one of those JD Power & Associates surveys this year, be sure to fill it out and accurately describe your customer service experience.