Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
I'm glad to see I'm not the only person angry about this.
Back in 2017 we got a $30/month plan for people over 55, two phones, so $60/month (with autopay). The price was locked in for life, or so T-Mobile claimed. In 2019, my husband took a job outside of the continental US, and he had to get a new phone and plan there. I insisted we continue paying the $60/month to T-Mobile, because I didn't want to lose our "price lock." For the 2 1/2 years that we lived there, we kept our T-Mobile account active, paying them $720 a year, thinking it would pay off in the long run.
I'm not going to accept this without a fight.
Can anyone give me some guidance on what I need to say when I contact the FCC and other agencies? I'm not sure I still have our original contract, to prove the price lock.
