Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
AtownAlum2012 wrote:Not sure if anyone has realized this but the price lock policy was changed back in January. Unfortunately we weren't paying attention to their potential use of it until yesterday. Also the policy specifically stated that anyone with pricelock prior to January 2024 shouldn't be affected. Clearly it looks like that's not the case. Even a small change on your rate plan can allow the price lock to expire. This feels very bait and switch like and they are using the "updated" policy as the enforcement. I would recommend everyone to file a complaint with both the fcc and the DOJ antitrust as when the merger took place, there were concerns that this would happen. Here is a link to the January article.
https://www.androidauthority.com/t-mobile-new-price-lock-policy-3404851/
I have the One plan for probably 10+ years and have made no changes to it except to add the increased price for better international calling and more tethering and that was probably 9 years ago.
Yet I received the price change notice. So this grandfathered in and no change notice is totally bogus. That is not what they are doing.
But I see where they may be getting away with this by eliminating the $5/line/month for autopay. They can claim the discount is not part of the locked in price. I say that is splitting hairs nonsense.
Strangely, like a few others, the website says my June bill will still be the same. It's clear they are screwed up on this.
