Forum Discussion

rabarry's avatar
rabarry
Newbie Caller
Hace 6 meses

Precio Fijo

On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone.  What happened to ...
  • wireproof's avatar
    wireproof
    Hace 6 meses
    desertangel wrote:
    rigatoni wrote:

    Everyone should open up a complaint with the FCC. It will take 5 minutes or less.

    Do you have the link to FCC complaint option?

    https://consumercomplaints.fcc.gov/hc/en-us

gemfire's avatar
gemfire
Transmission Trainee
Hace 6 meses
rabarry wrote:

On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone.  What happened to my price lock GUARANTEE?  You can charge more to new customers, but do not change the terms of our contract!!  Eventually we will age out….

I'm also in the same boat only I pay $60 for 2 lines since 2017 with a Price Lock guarantee. I called customer service and received the same canned answer as everyone else! Notice how this topic is marked "SOLVED"? 🙄