Forum Discussion

rabarry's avatar
rabarry
Newbie Caller
Hace 6 meses

Precio Fijo

On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone.  What happened to ...
  • wireproof's avatar
    wireproof
    Hace 6 meses
    desertangel wrote:
    rigatoni wrote:

    Everyone should open up a complaint with the FCC. It will take 5 minutes or less.

    Do you have the link to FCC complaint option?

    https://consumercomplaints.fcc.gov/hc/en-us

den62's avatar
den62
Roaming Rookie
Hace 6 meses
rabarry wrote:

On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone.  What happened to my price lock GUARANTEE?  You can charge more to new customers, but do not change the terms of our contract!!  Eventually we will age out….

I filed a complaint with the FCC. Everyone should! It's the only way to get T-Mobile to undo this!