Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
Hola MaPat,
I did filed my FCC complaint and received a very quick response with a Ticket Number. It also states that T-mobile will have 30 days to respond to my complaint from May 24, 2024 date. Will see what T-Mobile have for an answer.
Also, today I spoke with a senior representative with T-Mobile from an email I sent to the current CEO, Mike Sievert. She didn't really help a whole lot. She just pretty much gave me a scripted bullet points on why the increase, regardless of their obligation as a corporation to keep what was promised when we signed up for our plan.
Today, I will also send a complaint to my State Consumer Affairs Agency.
