Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
WFREYVOGEL wrote:I highly recommend filing a complaint against T-Mobile with the Federal Communications Commission. The online process only takes five (5) minutes. If enough T-Mobile customers complain loudly and forcefully, perhaps the FCC will do something. We have nothing to lose by taking a shot. Here is the link: https://consumercomplaints.fcc.gov/hc/en-us
Just filled a complaint with the FCC. Yes, it takes 5-10 minutes. I certainly agree that this is a breach in T-Mobiles advertised promise to seniors. This means an additional $120/year for our two lines. I can fully understand raising the rates for new customers but not for your long- time senior customers. I have a similar situation with my Allstate insurance company. They would love my to get off my old policy that they no longer offer, but this company absorbs the loss in order to keep their word. I would hope that T-Mobile would likewise keeps its promises to its longtime senior customers.
