Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
The part I marked red below seems important for protecting our options. From the Terms & Conditions link provided by an earlier poster:
¿CÓMO PUEDO DISPUTAR MIS CARGOS?
Si tiene preguntas sobre su factura o desea disputar algún Cargo, comuníquese con nosotros visitando www.T-Mobile.com, llamando al 800-937-8997 o 611 desde tu dispositivo, o escribiéndonos a T-Mobile Servicio al Cliente, P.O. Box 37380, Albuquerque, NM 87176-7380. Clientes residentes en Puerto Rico may contact us at www.T-Mobile.com, by calling 1-800-937-8997 or 611 from your Device, or by writing to us at: T-Mobile Customer Relations, B7 Tabonuco Street, Suite 700, Guaynabo, Puerto Rico 00968-3349, Attn.: Customer Care Manager. Si esto no resuelve las cosas, por favor avísanos por escrito. Unless otherwise provided by law, you must notify us in writing of any dispute regarding your bill or Charges to your account within 60 days after the date you first receive the disputed bill or Charge. Si no nos notificas por escrito acerca de tu disputa dentro de ese período, no podrás iniciar un reclamo mediante arbitraje o ante un tribunal. If you accept a credit, refund, or other compensation or benefit to resolve a disputed bill or Charge, you agree that the issue is fully and finally resolved, and T-Mobile shall be released from all liability regarding said dispute. Unless otherwise provided by law, you must pay disputed Charges until the dispute is resolved.
