Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
I have been with T-Mobile for 6-years. They were A+ until today. Signed up with T-Mobile in 2018. This was their 55+ plan which was $30/line, locked in for life. They absolutely stated "FOR LIFE" and I thought that was awesome. Now they have fallen to a D grade in my mind because I cannot trust them or what they tell me. It's been a long time since I lost trust in a company this quickly. Their customer service agents don't even seem to know what the term "Grandfathered-in" even means. I've repeatedly been told it means: "An old plan that is no longer offered." Who educated and trained someone to say something like that? I was told that it had to do with Inflation. Dishonoring your contract has to do with Inflation? I do hope they reverse this terrible decision based on customer feedback. All they told me was that I could write to a P.O. Box in New Mexico to complain.
