Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
Bill Kapra wrote:When we signed up for a 55+ account 6.5 years ago, we were promised that the rate would never increase.
I called customer service and they alternated between “we never promised that” and “that wasn’t a contract”.
I would like to hear from management what the policy is here and how to arrange to keep our rate fixed as promised.
I was told the exact same thing in 2017 when I retired and switched from ATT.
