Forum Discussion
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
As a result of my complaint to the FCC, I have learned that my two phone lines will not go up in price -- they are covered by Price Lock, just as I was told when I signed up. This directly contradicts what I was being told by T-Mobile customer service.
What is not covered by Price Lock is my Apple Watch. It's on a data rate plan that isn't price locked. The monthly charge for that has gone up $2.
I have told the FCC to close my complaint.
Filing a complaint with the FCC seems to be the only way to get accurate information from T-Mobile. I suggest that you not rely on T-Mobile customer service.
